Frequently Asked Questions By Customers

Our soft chews should be given daily to help your pet build and maintain deterrence against fleas, ticks, and mosquitoes.

It should take about 4 weeks of daily consumption for the full effects to kick in.

You can manage your subscription settings by logging into your account. On the top right corner, click on the person icon to log in.

If you are having issues with making changes to your subscription, please contact us via email at info@guardianschoice.com or phone (702.747.7244, 9am - 5pm PST, Monday through Friday, excluding holidays) and we will gladly assist you.

We have a 60-day money back guarantee. That means if you give us a try and find that it didn’t produce results for your pets or you are dissatisfied with our product, we will offer a full refund for any orders placed within 60 days, starting from the delivery date and the day you contact us requesting a refund.

Our soft chews should be given daily to help your pet build and maintain deterrence against fleas, ticks, and mosquitoes.

It should take about 4 weeks of daily consumption for the full effects to kick in.

Yes, consistency is key! We strongly recommend continuing the daily feeding to maintain the natural resistance your pet has built up from the chews. The benefits of our product are only in effect while your pet(s) are given them so once you stop, the effects of the chews may go away.

Since the benefits of our product are only in effect while your pet(s) are given them, it is up to you when your pet needs the flea protection. If you want the peace of mind of having deterrence all year round, then we recommend using them year round. We do have both customers who order seasonally and customers who order year round, depending on their environment and what they've experienced with fleas and other pests at their location.

As you use our Natural Flea Deterrent, the natural ingredients build up in your pet’s system and create a natural shield that helps protect against infestation. Over time, the deterring properties of our soft chews should eventually stop an active infestation, but best use of our product is in a preventative fashion, to keep pests from taking up residence with your lovely pet. 

We recommend getting rid of the fleas first and then supplementing our chews to keep the fleas off your pet so you don’t have to fight an active infestation!

In the case of an active infestation, our product works best in conjunction with other natural home remedies, such as flea shampoo and flea combs. We tend to think of our product as a safe, healthy first defense that can help you avoid the need to use toxic chemicals on your pets.

Here are some natural home remedies to treat fleas and ticks that may be of use to you:

https://guardianschoice.com/blogs/gcp/natural-ways-to-prevent-fleas-ticks

Although our product is painstakingly manufactured to be safe for all ages, we recommend checking in with a veterinarian as puppies/kittens usually have not been tested for allergies. If your dog/cat has allergies that haven't been identified - for example to chicken or grains used in our chew - they may have a reaction.

Although our product is safe for all dogs, our product is not intended for pregnant dogs and we recommend consulting with a veterinarian before feeding our chews.

Here is what we recommend daily depending on your dog’s weight:

• < 5 lbs: ¼ chew
• 5 – 10 lbs: ½ chew
• 11 - 15 lbs: ¾ chew
• 16 – 20 lbs: 1 chew
• 21 – 40 lbs: 2 chews
• 41 – 60 lbs: 3 chews
• 61 – 80 lbs: 4 chews
• 81+ lbs: 5 chews

We got some suggestions for you to try! Here are some tips for getting your dog to eat the chews:

• Mixing and mashing the soft chews into your dog’s food

• Hiding it in a treat

• Stuffing it in a piece of meat they like

• Wrapping it around a piece of cheese

• Covering it with peanut butter

Here is what we recommend daily depending on your cat’s weight:

• < 5 lbs: ¼ chew
• 5 - 9 lbs: ½ chew
• 10 lbs: 1 chew
• 10+ lbs: 2 chews

Please don’t give up just yet! We know cats can be picky eaters, but we got a few tricks up our sleeves to offer you. Here are some tips for getting your cat to eat the chews:

• Put the chew in a pill pocket or a gel cap

• Cut up/Crumble the chew, and mix into your cats wet/dry food

• Put the chew into any kind of soft treat, or inside a piece of tuna or chicken

• Mix and dilute the chew in water, then mix the water into your cat's wet or dry food. In this case, you're creating a kind of 'chew soup', now here - you can gradually mix in more and more of this soup as time goes on. You start small (so your kitty gets used to the taste) and gradually increase it.

• Mash the chew with some canned pumpkin (for some reason this works great!)

We ship out orders within 1-2 business days after it’s been placed. Once it leaves our warehouse, it should take 3-10 business days to arrive. We will send you an email containing your tracking information once it ships, so you can track your shipping status.

We have a 60-day money back guarantee. That means if you give us a try and find that it didn’t produce results for your pets or you are dissatisfied with our product, we will offer a full refund for any orders placed within 60 days, starting from the delivery date and the day you contact us requesting a refund.

You can manage your subscription settings by logging into your account. On the top right corner, click on the person icon to log in.

If you are having issues with making changes to your subscription, please contact us via email at info@guardianschoice.com or phone (702.747.7244, 9am - 5pm PST, Monday through Friday, excluding holidays) and we will gladly assist you.